Terms and Conditions

These terms and conditions apply to all purchases made through the NovelleToronto website , which can be contacted via novelletoronto@gmail.com.

1. Applicability

By placing an order, you accept these terms and conditions.

2. Product information

We do our best to accurately describe our products and provide up-to-date information. However, typographical errors or inaccuracies may occur.

3. Orders and Payments

Orders are processed only after full payment is received. Available payment methods may vary by country. Customers are responsible for verifying which payment methods are available in their location.

4. Processing and Delivery

Processing time: 1-3 business days
Shipping time: 3-7 business days (depending on location)
Shipping is done directly from our supplier located in China

5. Returns and Cancellations

Please see our separate Return Policy for full terms.

6. Responsibility

We are not responsible for loss or damage during shipping if the tracking system indicates that the package has been delivered. Please always carefully check the address provided.